COVID Update and COVID Policies

Currently, COVID-19 is still with us and we continue to be diligent with all standards or care to keep you as safe as we possibly can.  We continue to provide services to clients online for telehealth appointments as well as in person appointments.  For patients coming into the clinic, we continue to provide hand sanitizer and frequent hand washing and we require all staff, therapists and patients to wear masks and use hand sanitizer inside our space.  We clean vigorously between every patient in an attempt to keep you safe.

We wanted to thank you for continuing to come in and trust us with your physiotherapy care.  If you are at home and struggling and not interested in attending in person, please contact us to set up a telehealth visit.

Careful Reopening for In-Person Physiotherapy Care since May 2020

Previously, In May 2020, we were cautiously excited and relieved to announce that we implemented very careful steps to be able to once again offer in-person Physiotherapy visits in the clinic beginning after the May long weekend after being closed for 2 months to in person care.

We were able to move ahead with this re-opening due to the Phase 2 plan set out by BC Restart Plan which included Physiotherapy with the possibility of opening after the May long weekend.  We have received confirmation that we are now allowed to open May 19th to provide in person services for cases that require in person care.  We will begin rescheduling any appointments May 19th in the clinic with gradual increase that week. We will still be providing VIDEO appointments for patients who need assistance but cannot attend the clinic safely or do not require in person care.  For patients attending the clinic, we have created processes and procedures to keep all patients and our Body Works team safe, based upon guidelines set out by Provincial Health Officer, WorkSafeBC, BC Centre for Disease Control (BCCDC), Vancouver Coastal Health (VCH) and the College of Physical Therapists of BC (CPTBC).

If you are interested in booking an appointment, please book an appointment onlinecall us at 604-983-6616 and leave a voicemail, or email us at

The infographic below shows a summary of our protocol and what to expect once we are able to return to seeing you in the clinic.  WE will also email you information once you have booked an appointment and required you to fill out a covid-19 survey prior to your visit to ensure you are safe to attend.

For more detailed information on our procedures and policies we will be implementing, please visit the homepage or keep an eye on our blog or social media posts.  Our policies and procedures may be subject to change as new information becomes available and we will update our website as frequently as we are able.

For more information on managing PPE and COVID-19, please check out the following links:

Guidelines for Allied Health professionals for return to clinical practice May 2020

WorkSafe BC Guidelines

Help Prevent the Spread of COVID-19

Cleaning Guidelines for COVID-19 from WorkSafeBC

How to Use A Mask from WorkSafeBC

How to Select and Use A Mask from WorkSafeBC