Part-time leading to Full time
Growing physiotherapy clinic in North Vancouver looking for an experienced Part time Receptionist/Office Assistant.
General reception duties, including answering phone, email correspondence,receiving client payments, scheduling appointments, insurance billing, cleaning of treatment rooms and office
Review of day sheets and receivables to ensure consistence
Administration of online scheduling and billing software (Jane Scheduling).
Coordination with clinicians to to confirm schedules and patient coverage
Patient tracking, follow-up calls and discharge as required with assistance of Office Manager
Assist in development of promotional materials, newsletters, rewards and referral programs
Help to manage clinic inventories and order supplies and equipment as necessary
Minimum of 2-4 years of previous clinical administration experience, preferably in a physiotherapy clinic or healthcare setting
Experience delivering exceptional customer service
A positive disposition with excellent communication skills, both written and verbal
Exceptional interpersonal skills and a collaborative work style
Versatility and proficiency with a wide variety of computer applications (WordPress, Jane Scheduling, MS Office, Social Media, etc.)
The ability to look at situations from several points of view to understand the perspective of the client, clinician, staff, or owner, before drawing conclusions or taking action
Open to direction and a collaborative work style that focuses on exceptional results.
North Vancouver, just minutes from Lonsdale Quay and the Seabus
A small, growing physiotherapy clinic that prides itself on delivery of exceptional client care
Hours of Work
Part time hours, including some early evening hours
Some Flexibility in hours a possibility.
To be determined – April
Salary depending upon experience.